Subscription Policy

We’re excited to bring you the finest whole-bean coffee delivered fresh each month. Please review our subscription policy to get the most out of your experience. All our coffee subscriptions are shipped as whole beans to preserve freshness and flavor. Plans can be changed, paused, or cancelled at any time. 

If you need help any point, then please reach out to us directly from our contact form. 

Subscription Plans

  • Podium Gold: Perfectly roasted single-origin beans for a classic coffee experience.
  • Podium Platinum: A curated selection of premium single-origin beans and limited-edition blends for coffee connoisseurs.

    Billing, Modifications & Cancellations

    • Change Your Plan: To switch between Podium Gold and Podium Platinum, or to update your billing information, you may login to your account. If switching, you will need to cancel your current plan + subscribe to the other. 
    • Cancellation Policy: Subscriptions can be canceled anytime before your next billing date to avoid charges for the upcoming cycle.
    • Automatic Billing: For Podium Platinum and Podium Gold, you will be charged for your first coffee on the day you sign-up. Your first coffee will arrive 10-14 days later. Then, in subsequent months, billing takes place on the 1st of the month for both Podium Platinum and Podium Gold, with coffees being shipped between 10th and 15th of each month.
    • Automatic Shipments: Once your Podium order is shipped, it cannot be cancelled, returned, or refunded. Please keep an eye out for upcoming shipment emails. 

    Editing Your Coffee Subscription

    Traveling or taking a break? You can edit, pause, cancel, or add to your subscription at any time by accessing the "Manage Your Subscription" page in our footer menu. You may also click here. Make sure to log in using the email you signed up with, or we won't be able to pull up your account. 

    Wait... what's Podium Flash?

    • Podium Flash: Podium Flash is NOT a subscription, and instead is our free SMS alert service giving you access to coffees that are so ridiculously good, and limited, that they disappear fast! This is a notification service and not a subscription, so you're never billed monthly, only if you decide to purchase a coffee drop.Â