Refund policy

Thank you for shopping with podiumcoffeeclub.com. We want to ensure that you are completely satisfied with your purchase. If you have any concerns or issues with your order, please review our returns policy below.

Time Frame:

You have 30 days from the date of delivery to initiate a return.

How to Initiate a Return:

Please contact our customer support at hello@podiumcoffeeclub.com to initiate the return.

Return Shipping:

Customers are responsible for the return shipping costs unless the return is due to an error on our part or a defective product.

Refunds:

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of any refund status.

Damaged or Defective Items:

If you receive a damaged or defective item, please contact us immediately at hello@podiumcoffeeclub.com with photos of the product and packaging.

Contact Information:

If you have any further questions or concerns about our returns policy, please contact our customer support at hello@podiumcoffeeclub.com